PRICING

Per agent. Unlimited drafts.

No “contact sales” to see a number, and no per-ticket meter that punishes a busy week. You pay per agent seat, and drafts are unlimited on every plan. Start with a 14-day free trial, no credit card.

Assist

AI drafts for a small support team

$29/agent/mo

billed annually · $35/agent/mo monthly

✓Unlimited AI drafts
✓1 helpdesk connection
✓Drafts learn from your past conversations and help articles
✓3 knowledge sources: pick from Notion, Google Docs, GitHub, Jira, Linear
✓Weekly digest report
✓Weekly insights email
✓90-day report retention

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ProRECOMMENDED

The full toolkit for a scaling team

$59/agent/mo

billed annually · $69/agent/mo monthly

✓Everything in Assist, plus:
✓10 knowledge sources
✓2 helpdesk connections
✓Drafts cite the customer's real orders, licenses, and subscriptions
✓Connect Stripe, Shopify, WooCommerce, and Freemius
✓All reports and analyses
✓Trend alerts and Ask Overdesk in Slack
✓API keys and webhooks
✓365-day report retention

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Scale

For larger teams and multiple inboxes

$99/agent/mo

billed annually · $119/agent/mo monthly

✓Everything in Pro, plus:
✓Unlimited knowledge sources
✓Unlimited helpdesk connections
✓Higher API rate limits
✓Unlimited report retention
✓Priority support

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3-seat minimum · all plans are draft-assist: Overdesk drafts, your team sends. the three questions everyone asks →